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Help & Contact

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  • Can I cancel my order?

    If you've made a mistake or would like to ammend the details of your order, then get in touch with us straight away!  You can cancel or ammend your order up until production has started, but once we've personalised your order and completed it, we're unable to ammend or cancel it.

  • Will I recieve artwork approval?

    Yes - Once we've received your order, it will be checked by a member of our team. We'll get your proofs made for your sign off and approval prior to production of your order. Our proofs will be either a visual mock-up of your chosen garment, or a material swatch of your print or embroidery. If you need to make any changes you can do this prior to us completing your order.

    We never start your order without your complete sign-off.

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