(This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man)
The total delivery charge for these areas vary, and delivery may take 5 business days.
· Products with a logo or customisation will on average take 7-10 working days for delivery from the point when the artwork is approved.
· Blank Orders without a logo or customisation will generally take 1 - 2 working days to arrive, or 3-5 working days for delivery depending on the product(s) / brands.
(Due to us stocking a large range of brands some suppliers take longer to send the garments into us so although we aim to get items out as soon as possible sometimes suppliers may slightly delay this process).
Please note delivery times may extend beyond the allotted time frame in peak trading seasons and delivery time frames are subject to stock availability. Should any delays be likely to occur, rest assured our customer service team will be in touch to provide regular updates as well as alternative garments where appropriate.
This is only active on orders placed before 1pm.
We advise customers to call our team and we can confirm availability on products required.
Orders under £99 – will be delivered via Hermes.
Orders over £99 – Will be delivered via UPS or FedEx.
All orders are dispatched via a tracked service.
Once order is dispatched you will receive shipment notification along with a tracking number
Please note that 14-day returns will not be accepted on personalised garments.
Garment decoration work will not begin until specific designs have been received from the customer or a mock-up design has been signed off via email.
Returns will only be accepted for items that have arrived in the original condition as received with original tags & packaging.
25% Restocking fees will apply on the items returned.
Returns Dept - Web order XXXX (please replace with your web order number)
Unit 19 (Deliveries)
Elder Court, Lions Drive
Please also include your web order number inside the package
The item is your responsibility until it reaches us.
For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.